SHIPPING INFORMATION AND TERMS
Order processing and shipping is typically 2-3 business days days, but may vary during the holidays. Please note that weekends are not considered to be business days, so an order placed on a Friday may not ship until the following Tuesday.
Orders under $75.00 are shipped via UPS at a FLAT RATE OF $14.95
. Orders $75.00 and over, being shipped within the continental US, are shipped via UPS for free.
Expedited shipping (3 Day Select) is available for a flat fee of $38.00. If you require 2 day or overnight service, please contact customer services at 857 425 9539 before ordering.
Most available stock orders are normally shipped within 2 business days of order placement, and sent directly to you from the factory. Custom orders and overseas shipping are available by contacting Home Ice Boston customer support. Due to the many color and sizing options not all items are available in stock at all times, but we update inventories weekly to ensure the greatest possible accuracy. In all circumstances, we will make every possible attempt to notify customers of delays as we receive such information.
In the unlikely event that your item is back ordered, it may take up to 2-4 weeks for delivery as these items are in the manufacturing process. We will always notify customers of a back order and make appropriate, alternative recommendations or offer a refund. No additional shipping is charged on back orders.